Terms & Conditions
Welcome to Road Dial. By using our online truck repair services, you agree to the following Terms & Conditions.
1. Service Overview
We provide on-demand truck repair and roadside assistance services including:
- Emergency breakdown assistance
- Mechanical repairs
- Tire replacement
- Battery jump-start
- General servicing
2. User Eligibility
- You must be at least 18 years old
- You must provide accurate vehicle and contact details
- You are responsible for maintaining account confidentiality
3. Service Booking
- Bookings can be made via website, app, or phone
- Technician will be assigned after confirmation
- Estimated cost and time may vary after inspection
4. Pricing & Payments
- Charges depend on service type and location
- Final cost may change after inspection
- Payment modes: UPI, Card, Wallet, Cash
- Service will be completed after payment confirmation
5. Cancellation & Refund Policy
- Free cancellation before technician dispatch
- Charges apply after dispatch
- Refund processed within 5–7 working days
6. Service Time
Delays may occur due to traffic, weather, or remote location. We are not responsible for delays beyond our control.
7. Limitation of Liability
- We are not liable for pre-existing damage
- No responsibility for indirect losses
- Customer must verify repair before completion
8. Warranty Policy
- Limited warranty on repairs/parts (if applicable)
- Does not cover misuse or unauthorized repairs
9. Prohibited Use
- No false information
- No illegal activities
- No misuse of technicians
10. Privacy Policy
Your personal and vehicle data is kept secure and used only for service purposes.
11. Service Availability
Services are available in selected locations only.
12. Changes to Terms
We may update these Terms anytime. Continued use means acceptance.