Terms & Conditions

Effective Date: 01.01.2026

By accessing or using Road Dial services, website, or application, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By using Road Dial, users and vendors agree to comply with these terms and all applicable laws and regulations.

2. Nature of Service

Road Dial is a platform that connects vehicle operators with independent roadside assistance vendors.

Road Dial itself does not directly provide repair or towing services unless explicitly stated.

3. Vendor Responsibility

Registered vendors are solely responsible for:

  • Service quality
  • Pricing
  • Timely response
  • Conduct with customers
  • Compliance with local laws

4. User Responsibility

Users agree:

  • Not to misuse the platform
  • Not to submit fake requests
  • To provide accurate information
  • To communicate respectfully with vendors

5. Payments

Road Dial may charge:

  • Service fees
  • Subscription charges
  • Commission fees

Payment terms may vary depending on service type and business model.

6. Limitation of Liability

Road Dial is not liable for:

  • Vendor misconduct
  • Delays in service
  • Vehicle damage
  • Financial losses
  • Disputes between users and vendors

Users interact with vendors at their own discretion and risk.

7. Account Suspension

Road Dial reserves the right to suspend or terminate accounts involved in:

  • Fraud
  • Abuse
  • Illegal activity
  • Fake bookings
  • Misuse of the platform

8. Intellectual Property

All logos, branding, software, content, and materials related to Road Dial are the intellectual property of the company and may not be copied without permission.

9. Modifications

Road Dial may modify these Terms & Conditions at any time without prior notice.

10. Governing Law

These terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Haryana, India.

11. Contact Information